Life Care Centers of America’s Whatever It Takes And Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our November 2018 winners:
Meg Larson, speech therapist at Life Care Center of Carrollton, Missouri, heard that a new resident was unable to take care of her puppy. The resident didn’t know anyone who could do the job for her, so Larson promised to take the puppy home and care for him until the resident was able to look after him again. Larson took excellent care of the puppy and even brought him to work so that the resident could see him. The resident was overjoyed.
Evelyn Guerra, admissions director at Mirada Hills Rehabilitation and Convalescent Hospital in La Mirada, California, ensured the safety and proper care of a former resident after he was brought to the facility by mistake following a hospital visit. Soon after his arrival at Mirada Hills, he was taken home, but Guerra didn’t forget about him. Instead, she became concerned that he would not be taken care of over the weekend, so she made multiple visits to his house to take him food and ensure he was safe and receiving excellent care.
Stella Addison, activity director at Life Care Center of Morehead, Kentucky, decided to celebrate a resident’s 107th birthday in a very memorable and personal way. Addison, knowing that the resident’s favorite food is chicken wings from Kentucky Fried Chicken, contacted the restaurant to involve them in the celebration. On the resident’s birthday, KFC sent an actor dressed as Col. Sanders to celebrate with the resident and give her a certificate granting her free fried chicken for life. The resident expressed her excitement by applauding and eating the chicken wings Col. Sanders had brought with him.